Software audits can be daunting and time consuming for both you and the vendor. Beyond the contractual obligation that allows a software vendor to audit, it is reasonable that a vendor meets governance back to their shareholders.
An audit doesn’t need to be painful and an upfront and ongoing small investment in software asset management can assist in your understanding of true usage, as well as eliminating your risk for non-compliance. Usage reporting can also assist you in forecasting software spend, which is increasingly important for some customers as they move more applications into the cloud and transition to a dev-ops environment. In an ideal world, when a vendor requests an audit, you would have all of the information and history ready and waiting. This is often not the reality, which means more work for everyone to gain the relevant information.
In an audit, it’s essential that you understand license usage rules, license types and provisions. Many products evolve over time which can impact on the use rights. It can sometimes be challenging to just see how this evolution happens based on your yearly renewal. Not to mention, it’s unlikely that you have someone in your team tasked with understanding only IBM usage and license rules. Often teams are focused on many vendors, applications, and license types.
IBM audits follow set guidelines and processes, which IBM and their 3rd party auditors can share if you have questions about the next step in the process. IBM certainly want to have the process flow as smoothly as possible, as do you.
If you would like more information on how we can help, please reach out for an initial discussion.